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Tapescript №11.Face to Face R1.1Face to Face. Student’s Book. Advanced. Unit 1A, recording script R 1.1



Amy So, Ann; why did you suggest this book?

Ann Well, I’ve bought quite a few self-help books over the past few month and I suggested this one for the book club because my brother’s been telling me to read it for ages. Apparently; it’s sold over 16 million copies and it’s still selling well, which surprised me because it’s pretty basic stuff, really; I mean, you know, smile at people – that’s a bit obvious, isn’t it? Or make the other person feel important. That’s pretty obvious, too. But as my brother said, if what Carnegies’s saying is that self-evident, then why don’t people do it? And he’s got a point.

Sy Yeah, I agree with your brother there. And OK, even if some of the points he makes in the book seem basic, I mean, I still find it fascinating. Actually, I think people are getting fed up with me talking about it! I’ve told at least ten people about it at work this week. To be honest, it’s the first time I’ve read a book like this and even though I haven’t quite finished it yet – I mean, I’ve, I’ve read about 150 pages so far – I totally agree with what he’s saying, I mean, the bit where it says “as a rule we aren’t good listeners,” I mean, that’s so true. I mean we’re usually just waiting to speak, if someone’s talking about something that’s happening to them, or happened to them, then most people are just waiting to butt in, aren’t they, with you know, “Same thing happened to me,” and off they go, you know, wittering on about themselves. I mean, I think Carnegie’s right when he says that if you want people to like you, you’ve got to learn to really pay attention to what they’re saying. Yeah, I mean, actually encourage the other person to talk about themselves, by asking questions, I mean, showing that you are interested in them. Anyway, I’ve been trying to be a more attentive listener and not interrupt, but it, I tell you, it takes some self-discipline, I can… Soon as you’ve finished reading it, I mean, I’m going to give it to my brother, because he’s got no social skills whatsoever! I mean, it’s true! What about you, Dean. Did you like it?

Dean Yeah, I did, to be honest, I wasn’t expecting to. Like Sy, I agree with a lot of what is says, like the bit about how important it is to remember people’s names. Never thought about that before, but a friend of mine, John, he’s brilliant at that. And it works, especially when he’s chatting up girls. For instance, last night we went for a pizza. I went to the loo. I hadn’t been gone for a more than a minute, but by the time I got back to the table, he’d introduced himself to the three girls at the table next to ours and learnt their names. There he was, saying stuff like “So, Clare, how are you enjoying London?” You could see, Clare was thinking “What’s a nice guy.” And I’m sure it was just because he’d called her by her first name. Actually, since Ann suggested this one I’ve read a couple of his other books.

Ann Yeah, I’ve bought one of his other books recently, too.

Amy Well, during the last couple of weeks I’ve actually been trying out some of Carnegie’s suggestions, as well you know, like the one where he goes on about how powerful a smile is.

Ann Yeah, but that’s true, though, isn’t it? I mean, most people walk around with a scowl on their face. So, that when someone actually smile at you, it really makes an impression.

Amy It does! You know he suggested smiling at everyone you come into contact with for a week and note what happens. Well, I did and it really does make a difference. Like, I’ve been going to the same train station for years and up until now, I’ve never really had any contact with the guy in the ticket office other than, “Return to Richmond, please.” So, I started with him. You know, a smile and a bit of eye contact and it was amazing! He’s been really chatty ever since. Much nicer way to start the day. And remember the bit, where Carnegie says, even if you don’t feel like smiling, force yourself to, ‘cos smiling actually brings on nice feeling. Well, I’ve been trying to do that too, and it works!

Ann Yeah, it’s a different mindset, isn’t it? And I loved that quote – that, the Chinese proverb, “A man without a smiling face must not open a shop!” I know, I know a few shop assistants who could learn from that especially…

 







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