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SAMPLES OF BUSINESS LETTERS
| 1. Sample of Thank you Letter |
Mr. Paul Clement
Company “La Prevention” June 4, 2011
Post Office Box 212
45802 Orleans Cedex – France
Dear Paul:
As you will probably know, last week my chief fire loss control engineer, John Maxwell, visited 5 locations in France accompanied by Alain Berger and later had discussions with Marc Roget and Peter Barton.
My purpose in writing to you is first to say how pleased we are the fire engineering service we receive from your company. The relationship with Alain Berger is first class and John Maxwell is able to obtain very good results indeed.
I wonder whether you would be kind enough to pass on our thanks to Marc Roget and Alain Berger for the very good work they are providing in fire loss control.
I look forward to renewing our acquaintance in the future.
Very truly yours,
_______
M.C. Burns
| 1. Sample of Business Enquiry/Inquiry Letter |
W. JONES AND SONS LTD.
285 Queen Street
London, E.C.4
10th January 2012
ABC,
Moscow, Russia
Dear Sirs:
We learn from your representative that you are producing for export woolen hand-made carpets.
There is a steady demand here for high class goods of this type.
Will you please send us your catalogue and fill details of your export prices and terms of payment.
We look forward to hearing from you.
Yours faithfully,
W.Jones
| 2. Sample of Offer Letter |
December 25, 2012
ABC,
Moscow
Attention: Mr.Borisov
Dear Sirs:
We thank you for your enquiry of August 27, 2012 concerning the supply of pumps and now are pleased to submit our offer.
With this offer we enclose drawings and specifications together with our leaflet.
Price: The total rice of a pump is $ .. which includes packing and delivery Russian port.
Delivery: Delivery of the pumps will begin three months after the contract is signed and will be completed within a period of four months.
Validity: This offer is valid 90 days from the date of this letter.
Payment: Payment is to be made in cash within 30 days of receipt of the following shipping documents: an Invoice, a Bill of Lading, an Insuarance Policy and a Packing List.
We have quated for the majority of spare parts in accordance with the details of your enquiry. But we cannot guarantee the supply of all items as in some cases our stocks of spares are limited.
We recommend you therefore to place an order as soon as possible to obtain the items you require. I would personally very much liketo visit you at your office in Moscow and discus our possible future business relations.
Perhaps you will be kind enough to advice me of a suitable date and time for such a meeting.
Yours faithfully,
On behalf of Black & Co
G.E. Fox,
Overseas Sales Manager
| 4. Sample of Order Letter |
ABC,
Moscow, Russia
Dear Sirs:
Dear Sirs,
It was pleasure to receive your order for 300 Model C ‘Reflex’ cameras and to hear of your success in disposing of the last consignment. As we advised you at the time of your last purchase, this type of camera, with its large viewfinder, has become a best-selling model, and you cannot go wrong in stocking it.
While sales throughout the world have been good, there has been a persistent demand for a lens of larger aperture than the f.3, which was fitted as standard on the Model C last year. On careful examination of this demand we came to the conclusion that the average camera –user of today wants an instrument with which he can do serious picture-making. We have therefore produced a new version of our famous camera – the model D, which is fitted with an f4.5 lens.
Model ‘0’ has replaced ‘C’, and at a price of DM 80 net to the trade, represented the finest value on the market for cammeras of this type. We think you will agree that the difference in price, DM 10, between this and the old model is very small for the amazing difference in performance which is now possible. It has received an enthusiastic welcome here already.
Our new publicity campaign is due to begin in a few weeks and the ‘0’ Reflex will be adevertised extensively in national newspapers in your country as well as in technical magazines. Your stock will reach you in good time for commencement of our compaign, so we should be glad if you would confirm the order for 300 of Model ‘Din place of the discontinued Model ‘C’.
We shall be happy to grant you an extra 5% discount for 300, and can promise you immediate dispatch. Once again we say you cannot go wrong with Reflex. We are always at your service.
Yours faithfully,
| 5.Sample of Apologize Letter |
Dear Sirs,
Confirming our telephone conversation of 2nd February, this year, we ask you to accept our order for publication of our clients’ advertisements in the catalogue of the coming Zagreb fair.
Kindly arrange for BW advertisements.
Please advise us when the advertisements are ready and forward samples of the advertisements in due course.
We thank you in advance for your kind attention to this matter.
Yours faithfully,
……………
Encl.: photos – 5
texts – 5
stamps – 5
| 6.Sample of Complaint Letter |
July 15, 2013
Black & Co.,
London
Dear Sirs,
Re: Order NO 235
Further to our letter dated June 30, 2013 we are writing to you to express our deep concern about the delay in delivery of consignment under the above Order.
You will remember that when we sent you our order we pointed out that timly delivery was most essential.
We are taking this opportunity to remind you that lately we have had numerous complaints from our clients who find fault with the packing of your goods.
We are sure that you are well aware of our previous claims. Therefore we expect you to take urgent steps to speed up the delivery of the above mentioned consignment and to give instructions to your packing department to take more care of inside packing of the goods.
Yours sincerely,
| 7.Sample of Collection Letter |
Ref: Invoice No. 2413-01
Dear Ms. Lynch,
The balance of $476.80 for invoice No. 2413-01 was due on October 1. This payment is now five weeks overdue. Our invoice requests full payment in 30 days.
This is your second reminder. Perhaps you overlook the invoice. Please make full payment as soon as possible.
We look forward to receiving your check.
Sincerely,
Daniel Peters
Credit Department
| 8.Sample of advertisement |
Dear Staff:
On ______________ (Date) we will conduct training sessions on the use of our new computer network, which covers the complete list of its latest developed factors.
The sessions will be conducted in the ___________ (Place) room at ____________ (Time).
All the employees are expected to attend the session. Please consult your supervisor to select the time that suits you best. Also, notify us of your plans previously. We look forward to seeing you there.
Sincerely,
_________________
Human Resource Department.
| 9.Job Opportunity: Executive Secretary to the Managing Director |
Prestigious western financial institution seeks аn executive secretary to the managing director to provide full administrative support to the director, to maintain contacts with major clients according to high professional standards, to fulfil secretarial duties and handle PR matters in the office.
Мain requirements: fluent English, age 24 – 30, good typing skills, PC literate, solid secretarial experience with top executives for at least 2 years.
Please fax (095 222 22 22) your resume to Mrs. Jane Brown, Personnel Manager.
| 10. Sample of congratulation |
Richard Anderson
1234, West 67 Street
Carlisle, MA 01741
(123)-456 7890.
Dear Richard Anderson,
We were all very happy to receive confirmation for your attendance at our Centennial Anniversary and Reunion. We have taken care of the travel arrangements for you and are happy to let you know that we have already booked you a flight.
You will be on Freedom Air flight 254, set to depart at 9:30 am on Thursday, December 6. A printout of your e-ticket is enclosed.
Please let us know if we can help you with anything else. We are looking forward to sharing with you a wondrous homecoming and are excited to see you!
Sincerely,
…………….
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I am writing regard to a computer problem. You may remember we met at the office Christmas party, and I believe you mentioned having a similar problem with your laptop. Unfortunately I have dropped mine and the screen is cracked. I was wondering if you could give me any advice on getting it repaired? I would very much appreciate any help you might be able to give me. Yours sincerely, James Blair
Dear Ms Reckett,
Yours sincerely,
,
| James Blair |