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Emails 2: Replying to emails
TIPMr. Mrs. Miss. Ms. = US English Mr Mrs Miss Ms = Brrhsh English
1 Here is a reply to an email. Complete it with the sentences in the box.
untitle
a 9 _/~ % c
From: Joe Royle
To: Jan Novotny
Subject: Report - July sales figures
Hi Jan
£njoy the weekend r» read it over th
^onMond/y^'^^andcali
Greeting Polite beginning Information/Action point Close
2 Match the four polite beginnings (1-4) to the correct information / action point (a-d).
1 Nice to hear from you and great news that you're a *
coming!
2 Thanks for your general enquiry about our products and prices.
3 Thanks for the report.
4 Thank you for your email.
Fleaae go to our website,
www.delco.com, where you can find a
| product catalogue. irds - |
| Regards |
full------- *»—-----------------
3 Reply to the two emails below.
to read u and call you Best wishes
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From: Sam Philips To: Frank Mercer Subject: Report on France
I can' t find my copy of the report you sent last week. I'd be grateful if you could resend it.
Many thanks Sam
i Dear Frank
I Adrian Harrison called this morning to talk about the XTC | contract. He also wanted to give you a name - John Peters | 0046 57576984 - and said he could be a new customer tor I you. Can you write and thank Adrian and tell him you will | contact John? Klara
I am out of the office until 22 March. I will read your message when I return. Best regards
Hen'
This is a useful model for replying to emails:
• Greeting Dear...
• Polite beginning Thank you for
• Informalion / Action point 111...
• Close Best.
Unit seventeen $1
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EE3 Slow food
How often do you eat out? Which is your favourite restaurant^
Complete the dialogues with phrases (a-j) below.
At the restaurant
A Good evening. (1)............. My
name's Biillakis B. Yes, the fable by the window. Can
I take your coals?
A Thank you.
C: Thanks.
B So. the menu and 12).............
Would you like a drink before you
order"*
B:(3).......... ?
C: Yes. We'll doth have fhe pate (4)
....... , please. What's John
Oory? B: John Dory is a kind of white sea
fish. C: Then I'll have the John Dory A: The salmon, please. B: Righl. And to drink?
During the meal
B:(6)......... ?
C: Yes. thanks. Oh. can
more bread, please? B: Sure. And would you
more wine? A: No, lhanks. Actually.
have (7)......... ?
After the meal
B: So. did you enjoy your meal?
I have some C: Yes. thank you. (8)..............
B: Good. And would you like
like some anything else? (9)............... ?
C No.lhankyou.OO)...............
could we please?
B: Ot course.
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