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Communicating at work



Can 1 take a message?

STUDENT B

Call 1: You work in the same office in Paris as Florence Villemain. She is out of the office all day. Take a phone message for her and get the caller's name and number.

Call2: Your name is Elizabeth Davidsen. You work for Norsoft in Oslo. Your number is 00 47 88776655. Call Luigi Eranio to tell him that the report is fine.

7 Changing workspace

Its time to talk

STUDENT B

Look at the information below and answer your partner's questions.

Office 2 The building

Individual offices (no - open plan)

Carpark (yes, very Large cox park)

Staff restaurant (yes, small but good roeruO

Swimming pool (no)

Smoking room (r\o - no-smoking buckling)

The area

Railway station (yes)

Shops (yes, bi$ shopping centre)

Fitness centre (yes, you must be a. member)

Banks (only one)

Restaurants (some - not a. lot)

There are 2,500 square metres of space.


It's time to talk

STUDENT B

You work for Globalreach. Be prepared to use the information below to answer Student A's questions.

Prepare some questions to ask Student A about his/herorganisation.

Now interview Student A and complete the table on page 49.

Name When started Head office Locations Main activities Other information

Globalreach

Paris

Paris, London, Frankfurt. New York

Marketing consultants for major global

companies

185 employees. Turnover of $150 million.

Business is difficult but things should improve

next year

16 Project Stockholm

It's time to talk

Marketing manager

Kamen Records

Sheraton

Creating a website for selling music directly on

the Internet. The schedule is to finish at the end

of next year. Everything is going well at the

moment.


 


10 Eating around the world

Its time to talk

STUDENT B

Vou prefer Rome because the food and weather are better. Prepare some reasons for your choice and then discuss them with your colleagues.


 

Filecards 107


19 Living in Hong Kong

It's time to talk

STUDENT B

Student A is travelling to a trade fair in Tokyo. Japan. You are the trade fair organiser. Student A will telephone you and ask you for some travel information and about the culture of Japan. Answer his/her questions with the information below.

Travel information

VISA You have to ask about a visa. Contact your local Japanese embassy.

MOBILE PHONE You don't know anything about the mobile phone network. Recommend that Student A contacts his/her mobile phone operator.

MONEY Traveller's cheques are a good idea because they are sale.

EATING OUT People don't usually tip in Japan.

Cultural information

NAMES In Japan you should use surnames with business

contacts. TIME It is absolutely necessary to be on time for

meetings.

DRESS Dress smartly at all times.

HANDSHAKES The Japanese use the western handshake but often prefer to bow. Do not shake hands after the first contact in the morning.

 


22 Working for Rolls Royce

It's time to talk

STUDENT B

You are Jean Zidance. Your partner will phone you to ask for this information. Plan your answers to his/her questions.

1 Berlin exhibition planning 23 sales people from our
company will go to the exhibition.

We have 15m' exhibition space.

2 Sales figures 54 new orders last month. 1-ast month's marketing costs were €34.000.

3 Travel Estimated number of days of foreign travel next year: 14.

 

25 Driving to Romania

It's time to talk

STUDENT B

You work with Simone Triquel. Student A works with Anna Harland. Student A will call you about arranging a management meeting early next week to discuss a (rip to Poland. It is necessary to have a minimum of three people at management meetings. Look at your desk diaries below. Arrange a time when THREE of you can meet. Remember to use the present continuous.


 

 

 

 

 

Anna You am Simone  
am am  
  Meet Socha.    
  DtUigouli flt airport    
  - meeting oil pm djlll
pm pm  
  English trainnq    
course: 3 hours    
am am am  
  Customer Run traiwy  
  visit-new employees seminar ftir  
pm pm Golf with Inorut pm  


pm Present new budget to board

am

pm


108 File cards


26 Out of order


24 I buy money


 


It's time to talk

STUDENT B

Imagine you have these problems.

• My colleagues are loo noisy. I can't get any work done,

• I have to travel abroad a lot but I hate Hying.

• I spend too much lime worrying about work.

• My boss keeps giving me more work and I never manage to catch up. It's just getting worse and worse.

• I'm in love with my colleague but I'm too shy to tell him/her.

Tell your partner your problems. Can he/she solve them for you?


It's time to talk

Arc you good with money? (page 82)

Analysis

• If you chose 1, 2. 6 or 8. you are a person who is very careful with money. But if you didn't choose 3 or 7. some people will think you are mean!

• If you chose 4. 5 or 9. you are probably not very good with money and may like to spend too much too quickly! Perhaps you need to be more careful.

• If you chose 3 or 7. you are probably a very generous person.

• Most people probably choose a balance of the above -to spend a little, save a little and give a little. In our opinion, balance is the most sensible option!


 


4 North and south

 

It's time to talk
The stress check (page 20)
Score  
40-50 Excellent (you are in control)
35-39 Good (but could be better|
30-34 OK (work less)
29 or less Danger! (get some help)

10 Eating around the world

It's time to talk

STUDENT C

You strongly prefer Paris because you love French culture and French food. Prepare some reasons for your choice and then discuss them with your colleagues.


25 Driving to Romania

Do it yourself

1 Participants

Anna Parkland + Haratd Henrikssen - Coming Johan Meier - Not coming, too busy

2 Speakers
Confirmed programme:

Tues 10.00 Jessica Langer talking about Quality

Management Wed 09.00 Thomas Salter talking about Selling

No confirmation Irom other speakers

3 Evening programme

Tues evening Go to opera

Wed evening See a Shakespeare play at Stratford


file cards 109




 


 

Index   page
The present simple tense   ill
Time adverbs and expressions with the present simple tense
There is / There are with some, any and a lot of
Comparative and superlative adjectives -
The past simple tense  
The present continuous tense  
Should and have to  
Many, much, a few, a little  
The present perfect tense  
Personal pronouns and adjectives  
Question words  
Irregular verbs  

110 Grammar relereiHc


Grammar reference







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