Personal pronouns and adjectives

Subject pronouns

I You
He	I like the new sales manager. She's fun.
She	We have lunch at 1 o'clock.
It We	They want more money.
They
Object	pronouns
Me
You
Him	The new sales manager doesn't like me.
Her	Look at them.'
It	Teli him to stop it.
Us
Them
Possessive adjectives
My
Your
His
Her	He's using my cup.
Its	You need to take your coat.
Our	The company is going to change its logo.
Your
Their

Question words

Who do you work for? Where do you live?

I work for Peka Systems.

I live in Switzerland.

What do you do?

I'm an engineer.

Why did you join this company? When did you start with Peka?

Which country do you visit most? Whose company is it?

How did he become the owner?

How far is it from your home to your office? How often do you travel abroad?

How many people work for Peka?

Because it has a good product range. In 1990.

France.

It belongs to a man called Peter Weber. It was his father's company.

About 20 kilometres,

Usually about once a month. About 140.

How much do you earn?

I can't tell you that!

Grammar reference 119

Irregular verbs

Infinitive	Past simple	Past participle
be	was/were	been
become	became	become
begin	began	begun
break	broke	broken
bring	brought	brought
build	built	built
buy	bought	bought
choose	chose	chosen
come	came	came
cost	cost	cost
cul	cut	cul
do	did	done
drink	drank	drunk
drive	drove	driven
eat	ate	eaten
fall	fell	fallen
feel	felt	felt
find	found	found
forget	forgot	forgotten
fly	flew	flown
get	got	got
give	gave	given
go	wen I	gone
grow	grew	grown
have	had	had
hear	heard	heard
hit	hit	hit
hold	held	held
hurt	hurl	hurt
keep	kept	kept
know	knew	known
lead	led	led

Infinitive	Past simple	Past participle
learn	learnt	learnt
leave	left	left
lend	lent	lent
lie	lay	lain
make	made	made
mean	meant	meant
meet	met	met
pay	paid	paid
put	put	put
read	read	read
rise	rose	risen
run	ran	run
say	said	said
see	saw	seen
sell	sold	sold
send	sent	sent
shut	shut	shut
sit	sat	sat
sleep	slept	slept
speak	spoke	spoken
spend	spent	spent
stand	stood	stood
take	took	taken
teach	taught	taughl
tell	told	told
think	thought	thought
understand	understood	understood
wake	woke	woken
wear	wore	worn
win	won	won
write	wrote	written

120 Grammar reference

I Nice to meet you

1.1 Say who you are
susie: Good morning.
oiga: Morning.

susie: Susie Smith, can I help?

oiga: Hello. Olga Norotna. Nice to meet you. I'm just

looking, thanks. It's very interesting,

susie: Thank you. Is (his your first visit to Expo?

olga: Yes. it is.

susie: Where are you from?

olga: Russia.

susie: Russia. Really? Where do you live?

Olga: In a small town near Moscow.

susie: How tar from Moscow?

oiga: About 20 kilometres. But the company

is in Moscow so I get the train in every day.

Susie: Right. And who do you work for?

olga: For TechnoSport. a sportswear manufacturer.

susie: OK. Would you like one of our brochures?

oiga: Yes. thanks.

susie: You're welcome. Here. Take two.

olga: OK. Nice meeting you. Maybe see you later.

susie: Yes. Nice to meet you. Thank you. Bye.

1.2 Do il yourself
Exercise 4

susie: So. where are you from. Maria?

maria: I'm from Italy.

susie: Reall/? Are you from Rome?

maria: No. I'm not. I'm from Milan. Do you know Milan?

susie: Yes. I went there on holiday last year. It's a lovely place.

maria: Yes. it's beautiful. Do you come to Italy often?

susie: No. I don't travel much, maybe two or three limes a year

for business.

maria: Which company do you work for?

susie: I work for Skaieline.

maria: Skateline? Yes. I know the name. What do you do

exactly?

susie: We make inline skates. And you? What do you do?

maria: We sell bicycles.

1.3 Sounds good
Exercise 1

maria: What do you do exactly?

susie: We make inline skates. And you? What do you do?

maria: We sell bicycles.

2 Helping people to learn

2.1 The words you need Exercise 1

1 I'm pan of a consulting company.

2 I work for Sprdngbradan.

3 I work in training.

4 I'm responsible for developing democracy.

5 I work closely with three female colleagues.

6 I'm in charge of Eastern Europe.

7 An important part of my job is email contact.

8 I work in the former Soviet Union.

2.2 Telephoning 1: Getting information

CalM

receptionist: CyberProducts. Good morning. How can I help you?

jake: Peter Blake,

receptionist: Sorry?

jake: I want to speak to Peter Blake.

OK. Peter Blake. Peter. We need a meeting tomorrow to discuss the training course. We have a big problem. Sorry, who's calling, please? It's Jake Roberts. OK, look jake, I'm in a meeting right now. Can I call you back in ten minutes? OK. Oh ... fine. Thanks for calling.

receptionist. Connecting you now.

jake:

i'rn r:

peter: jake: peter: jake: peter: Call 2 receptionist: Iase:

jake:

CyberProducts. Good morning.

Good morning. Could I speak to Peter Blake,

please?
receptionist: Certainly. Who's calling, please?
jane: It's Jane Dawson.

receptionist: Just a moment. I'll pul you through.
jane: Thanks.

peter: Jane. How are you?

jane: Hne. thanks. And you?

peter: Fine. How can I help?

jane: I'm just calling to ask if you want some help with

the organisation of the training course next week.
peter: Thanks, but everything's OK. There's no need for

you to do anything.
ivm: Sure?

peter: Yes. thanks very much.

jane: OK, great. Have a good training course. Talk to you

next week. Bye.
peter: Yes. Thanks for calling.

3 Have a good weekend

3.1 It's almost trie weekend Arriving at the office on Friday

Hi. John.

Morning. How are you?

Fine, thanks. And you? b: Not bad. A bit tired. a: Never mind. It's almost the weekend.

Typescripts 121

Going tor lunch

a: Ready for some lunch?

b; Yes, good idea.

a: Where do you want to eat?

b: Shall we eat out?

a: Yes. it's Friday. The new Italian place?

b: Great. Let's go.

A weekend away

a: Do you have any plans for the weekend?

I'm going to visit my brother.

Where does he live?

In Stratford-upon-Avon.

Stratford? It's a lovely place. Have a good time!

Thanks. I will!

Going home

I'm going. See you next week.

OK. see you.

Have a good weekend. b: Thanks. You too. Bye.

3.2 Enjoying your weekend Exercise 2

Sally

In the summer I usually like to go sailing on the north Norfolk

coast, if the wind is good. We try lo go every weekend if

possible, but it depends on the weather, obviously. If 1 don't

go sailing then 1 go walking or maybe stay at home.

Hinawi

Cambridge is so beautiful, you can do lots of things here. There

are lots of places you can go sightseeing, for example. But I

often go to ihe swimming pool. I like swimming. Sometimes I

go to the local sauna. London is quite close as well and we take

the train sometimes.

Martina

1 usually work during the weekends, because I need extra

money, but if I've got some free time I go out. visit my friends.

go to the cinema, clubbing, cycling, walking around Cambridge,

swimming.

Joehen

One of my hobbies is astronomy. I've got a telescope and I look

at stars and planets and things like that. I usually watch from

home but sometimes I put the telescopes in the car and go

somewhere where you have a really, really dark sky.

4 North and south

4.1 A working day In ihe north ... and in the south ot Europe

Anncli

interviewer: So. what is your job. Anneli?

anneu: I'm an assistant administrator with Telia's mobile

telephone system.

interviewer: OK. And how do you organise your working day?

anneu: Well. I'm at work at 8. and then first thing. I go

through my email. Then we have a short coffee break, haw a sandwich, then back to work again.

interviewer: And when is lunch? I ihink it's quite early in Scandinavia.

anneu: Yeah, for you it's early. I usually eat ai 11 for one

hour. It's typical in Sweden to bring food to work for lunch. We also haw a long coffee break in the afternoon around 2, more drinking coffee, and then go home around 5. something like that.

interviewer: OK. do you sometimes work late or... ?

anneu: No. noi very often. My boss often works late. With

me. maybe I stay until 8 if I have a big project That

can be stressful sometimes ... Chiara

intervifwfr: And Chiara, tell me about a typical working day. chiara: OK, I usually get to work at 9. Then I have a cup of

tea. very English, I know. I don't have breakfast at

home and so 1 have a little something to eat here

in the office. After that, my emailsl interviewer: Do you prefer working in the morning or the

afternoon? chiara: Oh, I'm more of an afternoon person. I'm not very

good in the morning. interviewer: OK. so what time do you have lunch? Chiara: Around 1 o'clock every day. We have a canteen in

our company. So maybe we eat for half an hour and

go for a little walk jusi to have some fresh air. interviewer: And what time do you usually finish work? ciiiara: Around 6 o'clock. And that means I have dinner at

around 8. more or less. And I go to bod at around

12. not so lace. interviewer: Right, and do you ever work weekends? chiara: No. never. interviewer: And your boss? chiara: She doesn't like to work at ihe weekend bin

sometimes, you know, you have a lot to do. But

me. no. Weekends are for me, not work!

4.2 Sounds goad /s/ IzJ IvtJ gets goes watches

4.3 Sounds good

leaves writes relaxes sells works buys organises meets visits listens manages does

5 Health care - public or private?

5.1 Telephoning 2: Could I have your number?
Exercise 1

678586 784:167 488598 598889 584989

5.2 Telephoning 2: Can I take a message?
Exercise 2

a: Hello.

b: Could I speak to Mr Garcia?

a: I'm afraid he's in a meeting. Can I take a message?

b: Could you ask him to call me back?

a: Of course. Could I have your name and number?

b: Yes. my name's Fiala. That's F-i-a-1-a.

a: Did you say "F?

b: Yes.'F. Fiala.

a: OK, so that's F-i-a-1-a.

b: Yes. Thai's right. And my number is 7877545.

a: 787545.

b: No, 7877545.

a: Double 7 - 545. OK. Mr Fiala. I'll make sure he gets the

message. b: Thank you. Goodbye.

122 Tapescripls

6 Downtown Barcelona

6.1 Shopping
Looking around

a: Hello, can I help you?

B: No. it's OK thanks. I'm just looking.

A: OK. Just ask me if you need some help.

Asking fot help

b: Could I try this on, please?

a: Yes. of course. The changing rooms are just there.

b: Thank you.

a: (A/ew minutes later) So. how's that?

b; I'm not sure. It's a bit small. Have you got it in a larger size?

a: No. I'm sorry, we haven't.

b: Oh. I see. I think I'll leave it then.

Asking about (he price

b: Excuse me. how much is this, please?

a; It's €47.

b: OK. I'll take it.

a; Fine. You can pay over there.

Asking about payment

a: That's €47. please.

b: Thank you. Can I pay by credit card?

a: Yes, of course. Sign here, please.

b: OK.

a; Here's your card and your receipt is in the bag. Thank you.

b: Thank you. Goodbye.

6.2 A shoppers' paradise
interviewer: So. where do you live?

montse: I live in downtown Barcelona, or in the city centre, in Eixample. it's called, which is a cultural area with lots of modernist architecture.

interviewer: Do you like this area?

montsb: Yes, I love it. It's very open, the streets are very wide, the flats and the buildings are not very high ... it's a very nice atmosphere.

interviewer: | think the architecture is nice.

montse: Oh, yes. for example all the Gaudi buildings are

around my house. I'm also very near to the Gothic quarter, which is the old centre- ot B,iu.-loiwi. It's only ten minutes' walk from my house.

interviewer; I'm travelling to Barcelona in ten days. Can you

recommend something to buy that's typical of the area?

montse: Well, Barcelona is great for shops. I can recommend the hand-made, modernist style gifts. Another thing that is interesting is wine, and Cava.

interviewer: Is Barcelona good for shopping?

montse; Well, you can find almost anything in Barcelona, it's a shoppers' paradise. But there are two main areas, the Gothic quarter and the Modernist quarter. In the Gothic quarter, you find typical markets where you can buy fresh food, and you have very special shops that are just amazing. In the Modernist area you can find international things -fashion, jewellery, gifts, sophisticated designs. And the prices are good too. It's not so expensive.

interviewer: Do you have a favourite shop that you like going to?

montse: Let me think ... I like all the shops but maybe my favourite area is the Passeig de Gracia. which is a big avenue, and in that area, this is in the Modernist area, I really like all the different shops there. I'm so lucky. 1 live in a wonderful city, right next to a great shopping area.

6.3 The words you need
Exercise 1

1 I live in the city centre.

2 I live in quite a small street.

3 1 live near the main shopping centre,

4 I live outside Barcelona.

5 Sitges is on the coast.

6 Sitges is about 40 kilometres from Barcelona.

7 Sitges is a small town not far from Barcelona.

8 Barcelona is in the north-east of Spain.

6.4 The words you need

Exercise 2

samantha: So, let's plan the weekend. Can we go somewhere?

montse: Yes. what about Sitges? It's a really nice place.

samantha: How far is it from Barcelona?

montse: Not far. By bus it takes about 40 minutes. Or perhaps

we could go by train. samantha: I'd like to go by bus. Where do we catch it? montse: The bus station is quite close - it will only take us

about five minutes to walk there. samantha: Good! And I've got a friend who lives in Vilanova. Is

it far from Sitges? montse: No. it's quite close. We can probably get there by bus.

It's a lovely place.

7 Changing workspace

7.1 This is where I work

iNTERviEwix So, Stein. Tell me about your great new office.

stein: Well, there are 7.000 people here. It's a very big

building and the idea is to have all employees in one place. But there are no fixed offices or desks for people. Only one person, the Managing Director, has a personal office. All the other people sit where they can and just plug in their portable computer.

interviewer: What about paper?

stein: There's no paper, or very, very little. We want a

paperless office with information on a database.

interviewer: Do employees like this new office system?

stein: Oh. yes. I think it's very, very flexible. People can

now work when it's good for them to work.

interviewer: And in this building, are there a lot of things for staff, like a fitness centre or anything they can do after work?

sn is Yes. there's a big fitness centre, which people also

like a lot. There are also a lot of table games, and a very good restaurant, which is open after people normally go home. The office has everything you want.

interviewer: Do you like it?

stein: Well, yes. I like it a lot. The important thing tor me

is that I get information very quickly. In the open office. 1 hear things which I can use in my work. That's good. People talk more. 1 think.

Tapescripts 123

interviewer: Is there anything about it lhat you don't like?

stein: OK. maybe there's one little thing I don't like.

Sometimes you know, people are people, and sometimes people don't want to be with people. they want to be alone, if they have a bad day. or if they want to think about something. And the problem for me is that with the glass, all the walls in the rooms have glass walls, people can see me if I get angry, which is sometimes not so good.

7.2 Do it yourself

Exercise 2

uavid: So. is there a car park for employees?

bob: Yes. there's some space but only for top management.

david: What do other people do?

bob; Well, there's a railway station nearby so lots of people

come by train. David: I see. What about lunch? Is there a staff restaurant? bob: No. but there are a lot of bars and restaurants in the

same street. david: Is (here a gym op swimming pool? bob: No. there isn't anything like that. But there are two

parks across the street and a swimming pool half a

kilometre away, david: Is there somewhere I can get a drink? bob: Yes. there are a lot of drinks machines in the building.

Let's get something.

7.3 Sounds good
Exercise 1

1 There is a big problem.

2 There is a big fitness centre.

3 There are a lot of small cafes.

7.4 Sounds good

Exercise 2

1 Telenor is a big company.

2 It's a very big building.

3 I think it's very, very flexible.

4 There's a big fitness centre, which is very good.

5 Yes. I like it a lot.

8 The A team

8.1 Meeling a visitor at the airport

shirley: Hi. Koji. It's good to see you again. How are you?

KOJi: Hello! I'm fine, thanks. What about you?

shirley: Not too bad. A little tired. Too much work, you know.

koji: I know the problem.

shirley: Did you have a good trip?

koji: Not too bad. A little delay when I left but nothing

serious. shirley: Good. Here, can I help you with your luggage? koji: Thank you. Could you take this? shirley: Of course. No problem. Now follow me. The car's in the

car park. koji: OK. Wow. it's so warm here! It's beautiful. shirley: Yeah, it's been great recently. How's the weather back

home? koji: Really cold right now. So this is nice! shirley: Good. Well, welcome to the sun! This is it. Let me put

your bags in the back and we can ...

91 love Chicago

9.1 Getting around

Buying a ticket

a; Hi. Three tickets for the Wendella Uke tour, please. Two

adults and one child. b: That's S22.50. please.

a: Thanks. What time does the next ferry leave, please? b: At 3 o'clock, in 25 minutes. a: OK. Thanks. Taking the train

a: Excuse me. Does this go to O'Hare Airport? b: No. You need to take the blue line. a: OK. so where do I go? b: Go to Uke Street and transfer to the blue line and then take

it to the end of the line. a: Great. Thanks for your help.

Catching a bus

a: Excuse me. Can I get a bus to the Magnificent Mile from

here? b: Yes, you want a number 151 or a 147. Or you can take a cab

or walk. a: When's the next bus?

b: Ten minutes. But they're not always on time. a: Thanks.

Getting a cab

a: How much is that?

b: That's S10.20.

a: Here you are. $12.00. Keep the change.

b: Thank you.

a: Coul d I have a receipt?

b: Sure. Here you go. Have a good day.

9.2 It's my kind of town

IVH xy:i'.. i . Sn. wIumt tin yni! live, in < bJCagO 01 JUSI Hillside''

ellen: I live in the centre of the city in an area called the

Magnificent Mile, or the Gold Coast, which is the centre of all restaurants, bars and shopping.

interviewer: And do you like living in Chicago?

i-hen: Like if? I love it. It's beautiful, really beautiful. It's a

nice place to live, very clean and organised. Maybe the thing I like most about it is the number of ethnic restaurants. I think you can eat food from any country in the world here.

interviewer: What's your favourite restaurant then?

ellen: My new thing is Middle Eastern so I go to Persian.

Turkish and Iraqi restaurants, or my favourite, yes. of course, is a fantastic Lebanese restaurant -Lebanese food is my favourite - where for five bucks you get an amazing meal and the best lentil soup in the world!

interviewer: What is there to see and do?

ellen: Well, we are famous for the first skyscraper in the

country. I think it went up in 1885. And we have the Sears Tower, the tallest building in North America. OK not the world, but tourists typically do that.

interviewer: Chicago is famous for music too?

ellen: Sure. Chicago is music. Louis Armstrong was big

here and you can listen lo lots of blues and jazz. But we have a lot of things here like a jazz festival, a film festival, and a baseball team, the Chicago Cubs - and do you know the Taste of Chicago?

124 Tapescrlpts

interviewer: No. whai's that?

ellen: It's a big eating day - like a very big barbecue in the

park. Three million people come and visit for the day in summer and eat. eat. eat - 237.000 pieces of pizza and 120.000 turkey legs. It's really amazing and the quality is excellent. You know, fast food is part of the culture. The first McDonald's was in 1955 in Chicago.

interviewer: Is there anything you don't like? People have this idea that it's quite dangerous, is that true?

filen: Well, it's famous tor Al Capone. of course. But I

know New York City and I can say 1 feel safe here in Chicago. No. I can maybe say it's expensive but that's all. I don't want to live anywhere else. Chicago is my home and it's great!

10 Eating around the world

1D.1 Favourite food

interviewer: Ablaziz. you're from France. Can 1 ask you first,

what do you think about English food? ablaze: Well, English food for me can be very, very good,

perhaps a little heavy but very good. I think the

idea of bad English food is a cliche' now. The food is

better than in the past, interviewer: But you think English food is heavier than French

food? arlaziz: Yes, it is heavier than French food. French food is

lighter. In England I think you often have a big

piece of something like meat, and often fatty food,

which is maybe too heavy. interviewer: What about price? Is English food more expensive? ablaze: I think, generally, the price is similar. But in

London, it's interesting, it's more expensive than

you find in Paris, much more expensive. interviewer: Which food do you like the most? ablaze: Italian food, because it's very simple. There's a lot of

pasta, a lot of starters with vegetables, a lot of

sauces so 1 think it's quite light, not heavy. But I

have to say, if 1 have a birthday, I eat foie gras. a

typical French dish. interviewer: I know you travel to the Middle East sometimes.

How is the food there? ablaze: In Jordan and in Israel, it's like Mediterranean food.

like Greek food, very light with lots of small dishes

and different choices. Nice, interviewer: Do you think the food there is better than in

Europe? ablaziz: No. I can't say that it's better. It's different. French

food and Italian food is the food I prefer but I can't

say which is the best. interviewer: Do you like spicy food? ABLAZE: Yes. Indian, for example. Indian is spicier than

French food generally. And yes. I like it. btorviewer: Finally, just a question about food and business.

People say that eating is an important part of

business. Do you agree? ablaziz: Yes. you meet a lot of people in business around

lunch or dinner. Restaurants are the best place to

discuss business, with good food and a good

atmosphere. So it's good because, for me. eating

good food is one of the most important things in life.

10.2 Do it yoursell
Exercise 2

1 Fresh fruit is healthier than chocolate.

2 Salmon is cheaper than Russian caviar.

3 Champagne is more expensive than Cava.

4 A sandwich is quicker to eat than a meal in a restaurant.

5 Indian food is spicier than English food.

10.3 Sounds good
Exercise 1

The Pentium 3 processor is cheaper than the Pentium 4. Bordeaux wines are amongst the most famous wines in t he-world.

10.4 Sounds good
Exercise 2

1 Polite? We're politer than the rest,

2 Fast? We're faster than the rest.

3 Cheap? We're less expensive than the rest.

4 Big? We're the biggest in the world.

5 Good? We're the best in the world.

12 Do you salsa?

12.1 I've got news tot you

Responding lo good news

a: Hi. Good weekend?

b: Yes. very. I have some news. My wife's pregnant,

a: Wonderful. Congratulations!

K Thanks. We're very happy.

a: Oh, good. We must celebrate.

Responding lo Interesting news

a: Hey, Peter. I've got an email from China.

b: Really?

a: Yes. it's a new customer. I think. They want information

about our products. b: Great. Please tell me if you hear any more from them. a: Of course I will.

Responding to bad news a: So you leave for the US tonight? b: Don't ask! My trip's cancelled! a: Why's that?

b: Because 1 have to stay here for a meeting with my boss. a: Oh, well, never mind. Now you can come to Helen's party tonight.

Responding to surprising news

a: See you tomorrow.

b: Yeah, see you. What are you doing tonight?

a: I'm not sure yet. I might go jogging.

b: You're joking! 1 don't believe it. You hate sport.

a: Yes. but I need the exercise.

12.21 hate watching TV

Ben

interviewer: So Ben. do you do any sport?

ben: At the weekend. I do a lot of sport. I play tennis and

squash, the usual things. But I also do a lot of motorcycle racing - I have a 1954 Triumph 650 cc. I usually race with around 20 other bikes at about eight to ten meetings a year. It's a lot of work to maintain the bike but it's very exciting. I never win. but that's not important. I just like to meet people who have the same interest.

Tapescripts 125

Alison INTERVIEWER! .MIMJV

And Alison, are you a sporty person?

Yes. I am. I like flying and 1 also sometimes go scuba

diving. For the flying. 1 go around six times a year -

and for scuba diving, maybe around eight times.

The only problem is that both sports are quite

expensive. Flying costs about £100 per hour and

scuba diving about the same. And another thing

with scuba diving, the sea around the UK is really

cold!

interviewer! \;.im»v

Do you like the danger of these sports7

Flying and scuba diving are not dangerous. No. I

like flying because I like being alone in the air and

so I can relax. And diving, I like it because it's good

Rolsln interviewer; ROIMNI

exercise.

interviewer: koisin:

Roisin, how about you? Do you do much sport? Not really sport. I go dancing, salsa dancing. once a week - anything from two to four hours. which is a whole evening. And dancing is very energetic and great fun. I also try to go swimming once or twice a week. It's good to relax after work. which is very stressful sometimes. Do you ever watch sport on TV? No. never! People watch too much television. It's better to go out and do something! I hate sport on TV. especially football!

13 Chanel

13.1 Gabrielle (Coco) Chanel - Invenlor of the fashion industry

julie: interviewer juue:

interviewer: OK, Julie. Can you tell me a little bit about Coco Chanel? And first, the name. Why Coco? Thai's easy. The name Coco comes from a song she always sang. Cocorico. which became Coco. Tell us about her life.

Well, she was born in France, in the Loire region, in 1883. The first important date is 1910 when she opened her first clothes shop, I think the name was Chanel Modes. Chanel Fashion in English.

interviewer: When did she launch the famous Chanel Number 5?

juut: Chanel Number 5? That was much later, in 1921.

And I need to tell you about the name, why Chanel Number 5. It's very simple. They tested many perfumes, they didn't like the first four but number five was fantastic. And so. number five tested was the perfume they chose to sell, and so got the name Chanel Number 5.

interviewer: I see. And after that, what did she do?

|[ in : Well, she did a lot of things. One important thing.

in 1924. she worked with Pierre and Paul Wertheimer to create Societe des Parfums Chanel, which you can still find today. But it wasn't always a happy life.

interviewer: Why not?

luue: Well, she had some problems during the Second

World War. she had some connections, some communication, with the Nazis and so she left France after the war and moved to Switzerland in 1946. She only returned to Paris in 1954. It was a long time before she had a good position again. In fact. Yves Saint Laurent held a fashion show for her in 1967 and this was the start of her comeback. It was very important for her.

interviewer: I know that she died in 1971. But you still see

Chanel's influence today, especially with modern businesswomen.

JUUE; Oh, yes. Coco Chanel changed women's lives. She

was the first designer to use the two-piece suit for women, to use men's clothes for women. And this was a big. big change at that time. And. I think it's very important to women today, especially in business. So, I think, wherever you go. you can still see the fashion of Coco Chanel.

13.2 Do II yourself
Exercise 4

Genevieve: Afternoon. Peter. You look tired! What did you do

last night?
peter: Hi. I went to a restaurant for an early dinner and

then to the cinema.
genevieve: What did you see?
peter: A Russian film. It was about a family in Moscow. 1

don't remember the title.
genevieve: Was it good?
peter: No. i( wasn't. I didn'i understand it really.

13.3 Sounds good
Exercise 1

id /t/ d

wanted walked played

13.4 Sounds good

Exercise 2

looked listened

wanted walked

increased visited

decided received

liked decreased enjoyed talked

13.5 Sounds good
Exercise 3

bring - brought buy - bought read - read say - said see - saw speak - spoke take - took tell - told think - thought

14 Medecins Sans Frontieres

14.1 Visiting an organisation Al reception

keiko: Good morning. My name's Keiko Sumi. I've got an

appointment with Patrick Hart at 10 o'clock.

receptionist: Just a moment. Ms Sumi. I'll tell him you're here. Could you sign the visitors' book?

keiko: Of course.

receptionist; Right. Mr Hart will be with you in a moment.

keiko: Thank you.

KEtirciONiST: And could you put on this security badge, please?

14.2 Visiting an organisation

At the office

Patrick: Hello. Patrick Hart. Nice to meet you.

keiko: Hello. Keiko Sumi. Nice to meet you.

Patrick: Please follow me. We can go to my office.

keiko: Great.

Patrick: And is this your first trip to London?

keiko: No. I've been here twice before.

Patrick: So. here we are. Please take a seat.

keiko: Thank you.

Patrick: Can I get you a drink? Tea. coffee ...

keiko: Coffee would be great.

Patrick: No problem.

126 Tapescripts

khko: So. how many people work here?

Patrick: 250 people work in ihis building. It's our headquarters.

khko: I see.

15 Trekking in Nepal

15.1 Getting (here
Checking in

a; Can 1 check in here for Vienna?

b: Yes. Can 1 see your passport and ticket, please?

a: Of course,

b: Would you prefer a window or an aisle seat?

a: An aisle seat, please.

b: Boarding is at 17.30 at gate 45.

Getting Information at (tie gate

a: Excuse me. do you have any information about the

Amsterdam flight? b: Yes. the flight is delayed by 45 minutes. a: OK. so when is boarding? b: Boarding is now at 18.30. I'm very sorry for the delay.

On the plane

a: Excuse me. could you put your bag in the overhead locker?

b: They're full. There's no room.

a: Can you put it under your seat?

s: OK. I'll do that.

a: Thank you.

Arriving without luggage

a; Hello, my suitcase didn't arrive.

s: Right, I need some information from you.

a: OK. this is my flight information and a local address.

b: Thank you. You're very organised.

a: Yes. this isn't the first time!

15.2 Walking at 5.000 metres

interviewer: So. Jiirgen. Tell me about your best holiday.

jurcex: Well, it was definitely my trekking holiday in Nepal.

nterviewer: OK. When did you go?

jOicen: I went to Nepal about 10 years ago on a trekking

tour, to do some walking in the mountains. interviewer: How long did you go for? ItmcEH: The trekking tour was about 25 days from

Kathmandu to very close to the Everest base camp. interviewer: 25 days! That's a long time. How far did you walk

every day?

HGEfC

That's quite difficult. Not really far. I think. Perhaps.

18 kilometres. But you have to climb up and down a

lot every day.

NIUtVIEWkR: jurgen:

So, it was very hard trekking?

Yeah, very hard trekking. Sometimes, you have

problems walking at only five thousand metres

where the air is very thin, and you have a lot of

problems with not enough oxygen.

ENTtRVIEWIiX: ■.:-..is;

What kind of equipment did you take with you?

Not much. Only a rucksack- a sleeping bag and

some warm clothing and that's all. There are a lot

of lodges and so equipment is not a problem. But

you need a good sleeping bag to keep out the cold.

interviewer: ICrcen:

believe me.

And how was the food?

Good. There was a lot of rice and in the higher

mountains a lot of potatoes and only a few

vegetables, normally no beef, no meat. But it was

good, very good.

interviewer: How many people were you walking with?

|i hiv I was travelling only with my wife so there were just

two of us. And we carried all our things by ourselves, so no porters. We saw some people at night in the lodges but during the day we walked alone.

interviewer: What was the best thing about the trip?

jOrgen: The walking and the exercise. I hate holidays where you sit and sunbathe. I like to be out in the countryside, and in Nepal, at four or five thousand metres, it's perfect. The air is very clean, it's very quiet, it's just a beautiful place. You must go!

Revision 1

R1.1 Pronunciation

Exercise 1

1 We have a message for you.

2 It's about our company.

3 It's a great place to work.

4 We need another 50 people.

5 So come and join us.

fl1.2 Pronunciation

liked decreased walked visited

decided looked

Exercise 2 played needed enjoyed listened

16 Project Stockholm

16.1 What project are you working on at the momenl? interviewer: So. what is your name and what do you do? RiGOfiRr My name is Riggert Andersson and I'm a project

manager working for the Swedish Railroad

Authority. I have about 200 people working in the

projects that I am managing. interviewer: What project are you working on at the moment? riggert: At the moment, we have two big projects and with

both projects the idea is to have more railroad

capacity into Stockholm and through Stockholm.

Mv project is a new bridge called Arstabron. more

or less in the city centre. interviewer: OK. and who designed the bridge? rigoert: Sir Norman Foster designed it. He won an

international competition and we are very happy

with it. t: What is so good about his design?

It's perfect for the environment. This is a very

sensitive part of Stockholm and there is already a

bridge in that area. But the new bridge goes with

both very well. interviewer: So you have to be very sensitive to those kinds of

environmental issues? riggert: Yes. absolutely. When you build anything in

Sweden, it's very important to think about the

environment. interviewer: What exactly are you working on at the moment.

which part of the bridge? riggert. We are working on the foundations and the pillars

and want to start with the top part of the bridge

soon. interviewer: Are you enjoying it?

Tapescripts 127

wispy:

Ri&ciam Very much indeed, it's a very interesting job. Il has everything; it's not only a technical job. it's also a job with a lot of other things. I work a lot with local people. I'm talking and listening all the time to people living close to the railroad, giving information and so on. I like that part of the job.

interviewer: And are you speaking a lot of English in the project at the moment?

kiccekt; Not very much at the moment. We have some groups coming to visit the project from other countries and then we use English as the main language. It's increasing and when we get further into the project there will be more.

16.2 Do ft yourself
Exercise 3

helce: Hi, Lars. What are you working on at the moment? ears: I'm so busy. We're reorganising the department right

now and it's a lot of work. helce: Really? Where's Anita? ears: Anita isn't working Ihis week. She's on holiday. What

about you? Are you busy? helce: Very busy. I'm working on a new marketing project. i " v Really, but you always say you don't like marketing! helce: Yeah, but actually, this project is quite interesting. We're

developing a new sun cream. ears: Does the market need another sun cream? helce: Oh. yes. More and more people are travelling abroad

these days. ears: Lucky people. I never go on holiday - I don't have the

time.

16.3 Sounds good

Exercise 1

1 One, two. three.

2 I'm working on a special project.

3 Are you slaying in a hotel near here?

16.4 Sounds good

Exercise 2

a: Are you working from home next week?

r: Yes. I'm working from home to the end of the month.

a: Are you busy?

b: Yes. but I'm enjoying the work.

18 Slow food

18.1 Restaurant talk At the restaurant

Good evening. I have a reservation. My name's Brillakis.

Yes. the table by the window. Can 1 take your coats?

Thank you.

Thanks.

So, lhe menu and lhe wine list. Would you like a drink

before you order? Betote the meal b: Are you ready to order? c Yes. We'll both have the p3te" as a starter, please.

What's John Dory? b: John Dory is a kind of white sea fish. c: Then I'll have the John Dory. a: The salmon, please. b: Right. And to drink? a: We'll have a bottle of the house white.

During lhe meal

b: Is everything all right?

<::

Yes, thanks. Oh. can 1 have some more bread, please?

Sure. And would you like some more wine?

No. thanks. Actually, could we have a botile of

sparkling mineral water? Alter the meal

So. did you enjoy your meal?

Yes, thank you. It was very nice.

Good. And would you like anything else? More coffee?

No. thank you. Could we have the bill, please?

Of course,

18.2 A great interviewer: WENDY".

place to eat

So. what is Slow Food?

Well, the Slow rood idea began in 1986. In that year.

McDonald's opened a fasl food restaurant in a

very historic piazza in Rome. This was terrible. So.

many people wanted to create an organisation to

promote traditional Italian food and Italian food

culture.

interviewer: WENDY".

Bui (he movement is now international?

Yes, it is. The movement became international in

1989. There was a congress in Paris on 14th July.

Bastille Day and now the organisation has 65.000

members in 45 countries around lhe world.

interviewer: WENDY:

And why do so many people like the idea of Slow

Food?

Many people don'i like fast food or mass-produced

food because it needs cheap meat, which means a

lot of intensive, very indusirial farming. And

iniensive farming is bad for animals, bad for the

taste of meat, and may be bad for us. Think about

the problems with meat in England over the last

few years.

interviewer: windy:

OK, .md what for you is a good restaurant?

1 think the most important thing is that the

ingredients are local, you know where possible. We

like a restauraiu to promote local food. We also love

it when a menu is simple. We think you can have

some great flavours by making the dishes as simple

-is possible.

interviewer: WENDY:

l>o you have a favourite restaurant?

Yes, in London there's a restaurant called St John

with a chef called Fergus Henderson. He's a very

instinctive cook. He gets his products from local

producers he knows. And, with him, you can have a

very basic dish and it will taste fantastic because it

is so simple and the quality of the products is so

great. So I think that's probably one of my

favourites.

INTEKVUWLR:

Are there any other reasons that you like ihis

restaurant?

1 think it's very friendly, all of the staff know about

food and about wine, they are all very well trained.

And that's another important thing for Slow Food.

We believe fast food means lower quality of food

and lower qualily of service. Slow means good -

good food and good service.

128 Tapestripts

19 Living in Hong Kong

19.1 Chinese culture

iNTtBvuiwi*: Did you enjoy your lime in Hong Kong?

john: Yeah, it was a fantastic lime. It's a very dynamic

place.

iwn-Jivii-wK: In business, when you meet people for the first time, can you use a first name quickly?

joiin: Not really, it depends. The thing to say is that there

are two Hong Kongs. a traditional Hong Kong wilh the older people and a young western Hong Kong. Young people mow to first names quickly. Wilh a traditional person, you have to use the surname to start wilh.

intervifwer: And is it important to be on time in business?

miiv Yes. very important. Hong Kong is a very fast-

moving place, people are always in a hurry and so yes. you really have to be on time if you want to do business.

i vii kviiwi.k: I have a friend who says it's typical to ask about salary, is thai true?

JOHN; Yes. it's irue. you can ask aboul salary. People are

very open about money questions generally, and salary is a money question. So. don't be surprised if people ask you about that.

iyitxviewek: And should you dress formally?

|ohn: Yes, formally to start with. Hong Kong is a very

fashionable place, so you should dress well. You don't have to wear designer labels, but you should be smart.

intt-kvipwih: About general life. I think family is very important in Hong Kong culture?

john: Yes. traditionally. In the past, families lived

together - children, parents and grandparents. And there was a strong sense of family. Now. modern houses and flats are so small, families can't live logelher now, so things are changing.

LvratviKWFR: And are there any rules aboul tipping in taxis and restaurants, things like that?

john: In Hong Kong tipping is very important. In

restaurants you should tip. say ten per cent or 15 per cent, or more if you're very happy with the service.

intkrviewkr: And finally, is there anything 1 should be careful about?

john: Well, if you're in a train in the underground, and

you want to get out, when the door opens, people often just push on before you can get out. It makes some tourists very angry. But the people are not rude, they simply want to do business quickly. You know, time is money in Hong Kong.

19.2 Do il yoursell

Exercise 3

jamk: Do you have to start work at the same lime every

day?
coufacue: No. You can choose any time between 7.30 and 9.30.
jamk: Do you have to work 40 hours every week?

cdujaguf.: Yes. you have to work the hours in your contract.
jamis: Do you have to wear a tie at work?

coujacue: You don't have to unless you are meeting a

customer.
jamfs: Should I buy my boss a present? It's her birthday

tomorrow.

couEAUlt: Yes. you should, but just something simple and not

too expensive.
jamils: Should I inform Peter about the computer problem?

coufcACUt: Yes, I think you should. He wants to know about any

IT questions.
JAMES: Should 1 send him an email to confirm the

meeting? coiieague: No, you don't have to. I've already told him the lime

and place.

19.3Sounds good Exercise 1 China Chinese

19.4 Sounds good

Exercise 2

1 Yeah, it was a fantastic time ...

2 It's a very dynamic place.

3 With a traditional person ...

4 People are very open about money...

5 Hong Kong is a very fashionable place ...

6 I think family is very important...

7 ... modern houses and flats ...

8 ... ten or 15 per cent...

20 Online

20.1 Telephoning 3: Arranging meetings

Philippe

HHiuifti: Jim. is it possible to have a meeling next week? I'd like
to discuss some technical problems with our computer
network.
jim: Sure. Philippe, no problem. When are you free?
pHiuif t: What about next Friday at two o'clock, after lunch?
jim: Fine. Can you send me an email to confirm that?

PHUFFK OK. See you next week. Bye. Prank frank: Jim, it's Frank. I'm calling to fix a meeting next week to

discuss the Bolivia project. When are you free? jim: Whai about Monday at 12 o'clock? frank: I'm sorry. I can't. I have another meeting. What aboul 1 o'clock?

jim: frank; Pcira rent a; jim: rerRA: jim: nnuu jim: petra: jim:

OK. 1 on Monday.

Thanks, Jim. Bye.

Jim. it's Petra. How are you?

I'm fine. How are you?

Fine. I'm calling because I'm in town next week. Are you

free at all?

Sure. When?

For me, Tuesday would be best... at len o'clock?

Jusl a moment ... yes. that's fine. See you on Tuesday

at 10.

Great. And I have those pictures from the conference for

you.

Really? Great. See you next week. Petra. Take care. Bye.

21 Beirut Intercontinental

21.1 Enjoy your slay Checking in

a: Hello, my name's Sanchez, 1 have a reservation. b: Good evening. Yes. Mr Sanchez, a single room, for two nights. Could you complete this form, please?

Tapescripts 129

a: Of course.

b: Thank you. So. it's room 414. on the fourth floor.

Do you need any help with your bags? a: No, thanks. I can manage. A morning call a: Hello, can I have breakfast in my room, please? At

7 o'clock? b: Certainly, sir,

a; So I'd like a wake-up call at 6.30. Can you do that? b: That's fine. So. morning call at 6.30. breakfast at

7 o'clock. A problem a: Good morning. There's a problem with the shower.

There's no hot water. Can you send someone to

look at it? b: Of course. I'll send someone immediately. What's

your room number? a: 414.

b: Fine. Someone will be with you in a moment. Leaving

a: Morning, can I check out. please? Room 414. b: Right, Mr Sanchez. Anything from the minibar last

night? a: No. nothing. it: OK. here's your bill. Sign here, please. Have a good trip

home.

21.2 It's a great place to stay

bob: So, where is my favourite hotel? It's difficult but I think my favourite, favourite hotel is Le Venddme Intercontinental in Beirut. It's only a tour-star hotel because it doesn't have a swimming pool but for me it's perfect. It's small - it only has about 70 rooms so it's very cosy. The staff are very friendly, they always remember my name, even the chambermaids. I like good food, and Le Venddme has a first-class French restaurant. I love French food, you know¹. And ... oh yes, just outside the door there is a very, very nice fountain which I like, in the Spanish style. I stay there quite a lot and for me it's like going home to see friends. They meet you at the airport, lake you straight to your room. there are no forms to fill in ... you feel very, very comfortable. And one more thing, on the roof there is a really famous bar called Sidney's where they serve the breakfasts in the morning. It has a beautiful view over the Mediterranean with the fishing boats ... minm. I think I can smell the coffee and the sea ...

22 Working tor Rolls Royce

22.1 Work is like a second home

interviewer: So. Isabelle, how many people work for Rolls Royce?

isabiii ii: Well, Rolls Royce Group is a big company but our

office in France is a small representative office with only four people: two directors, one engineer and myself.

interviewer: So what is a typical da/? How much time do you spend on the telephone and with email?

BABBIE Well, first of all I make myself a big cup of coffee.

That is very important. Then, the telephone. OK. it's not too bad but I have a lot of emails to write and read, so this takes maybe around 75 to 80% of my time.

interviewer: What about meetings? Do you go to many meetings?

isabrlle: No, I don't, no. In France, a lot of people spend too much time in meetings, but I'm lucky. I have to go to a few, maybe two a week, but not too many.

interviewer: And how many hours per week do you work?

isabelle; Well, as you know, in France we have a 35-hour

working week now. so I start work at nine, have one hour for lunch and finish at five-fifteen. Of course. the directors work a lot more, sometimes ai weekends. But for me. the 35-hour working week is good. I even leave at four-thirty on Fridays sometimes,

iviikmkvvtk: What about benefits and holidays?

isabi 111: Well, that one is easy, no benefits at all. I mean, no mobile phone, or company car, no, not for me. It's a pity! Holidays? Well, it's now six weeks and 1 normally take three weeks in August, which is typical in France.

interviewer: And, one final question, do you like your job?

ISAHLLS: I do like my job. yes. because ... well, I like working for a British company. I speak and work in English all day and that's really very nice for me, I like that. I also feel likea member of the team ratherthan just a secretary. And, generally, working here, it's like a second home. It's a real pleasure to come here every day.

22.2 Sounds good Exercise 1

Numbers

twenty-five

a hundred or one hundred

a hundred and one or one hundred and one

a thousand crone thousand

two thousand and one

ten thousand i\w hundred and fifty

five hundred thousand

a million or one million

a billion or one billion

Prices

fifty p

four pounds ninety-nine p or four pounds ninety-nine

iwo hundred and fifty pounds

a hundred and fifty thousand euros iir one hundred and fifty

thousand euros

a hundred and fifty million pounds or one hundred and fifty

million pounds

ninety-nine cents

four dollars ninety-Five cents or four dollars ninety-five

iwo thousand five hundred dollars

two point five million dollars or two and a half million dollars

23 Start up

23.1 Helping visitors

a: Excuse me. 1 think I'm lost. Can you tell me where Room 101.

is? b; I can show you. a: Really? Thai's very kind of you. b: No problem. Follow me.

130 Tapescripls

a: ■i: c: k: c: b: c: b: 3 a: u: a: K a: a: K a:

Your bill.

Thank you. Oh no. Caroline?

What is it?

1 don'i have any money. I'm really sorry.

Do you want to borrow some money?

Can I? Twenty euros? I'll pay you back tomorrow.

No problem. Here you are.

Thanks.

Excuse me. I need lo sent! an email. Can I plug in my

computer?

Would you like to use a computer here?

Yes. thanks.

The computer in the comer is free.

Thank you lor your help.

Sandra, could you recommend a restaurant for me tonight?

Sure. There's an excellent Chinese place 1 know.

Great. Where is ii?

1 can show you on the map, if you want.

Yes. thanks.

24 I buy money

24.1 Money talk

Asking a colleague lor money

a: Clare. I haven'l got much cash on me.

a: Do you want to borrow some money?

a; Could you lend me ten pounds until tomorrow?

b: No problem.

a: Cheers. That's very nice of you.

Getting money out

a: Shall we tlnd a restaurant?

r: Yes. bul I need lo gel some money out first.

a: OK. I'll wait here.

b: Is there a cash point nearby?

a: Yes, there's a bank just across the road, over there.

Changing money

a: Hello, I'd like to change some euros into Swiss francs.

b: How much do you want to change?

a: What's the commission?

b: There's no commission if you change more than 200 euros.

a: OK. then I'll change 300. thanks.

Gelling change

a: Excuse me. do you have any change?

b: What do you need?

a: I need some coins for (he coffee machine.

b; Just a second, yes. here you are.

a: Thanks very much,

24.2 Hey, big spender
1

MBMewgr: Anne, what do you spend your money on?

anne: I like shopping for clothes. That's my usual Saturday

morning activity. But 1 don't spend a lot. 1 look for reasonable prices.

wn-RMtwijR: OK. and anything else?

asm: No! really. I save money every year so that 1 can have

a good holiday. This year it's China. Oh, and one final thing, of course. abou( money. I have five cat* and so I spend a lot of money on cat food.

interviewer: What kind of things do you spend money on?

tashi: Well. 1 have an unusual hobby. I'm very interested

in old coins. You could say 1 buy money. And I really like unusual ones so I have some from China, Tibet and Bhutan, for example, and some interesting ones from Greece too. I ask people 1 meet about coins and ifl see something very unusual on the street I buy it. and when I travel I also try and get some for my collection.

interviewer: Do you like spending money?

iashi: Actually no. I don't, but 1 do spend it! I think I

should be saving but I keep spending. I don't know where 1 spend it. it just goes. If 1 see some coins 1 buy them and ifl see some nice clothes 1 buy them. I mean without thinking about whether I have the money or not!

interviewer: So, Sam, whal do you spend your money on at the weekend?

sam: Everything. I'm terrible. I'm really bad wilh money.

My ptu-se is always empty! But every Saturday morning I always buy Belgian chocolate for my friends and then we have a coffee together in the cily. I'm very generous with chocolate!

interviewer: Sounds nice. Do you buy anything special?

sam: Shoes! I love shoes. 1 buy new shoes almost every

monih.

interviewer: Every month? What does your husband say?

sam: Oh, he's a dangerous shopper too!

25 Driving to Romania

25.1 A job everyone wants io do

int

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