 |
|
The present simple third person
Listen to the three ways in which we pronounce the third person -s in the present simple. Then say them aloud to your partner. >H 4.2
Tvoel Type 2 Type 3
M
| gets |
watches
Now listen to these verbs. Number them as type 1,2 or 3. »\ 4.3
leaves seHs organises listens
writes works meets manages
relaxes buys visits does
Now practise by saying all the words aloud.
It's time to talk
The Stress Check
In Britain, businesses lose €2.4 billion per year when people stay away from work because of stress. Do you have a lot of stress? Ask and answer the questions below with a partner.
| Per day, how often do you: | Always | Often | sometimes | Pat | New |
| take re;. | |||||
| ^ 1 you plan* | |||||
| ^fl | B | ||||
| •an four cups ofco! | ■ | ||||
| ies of physical ext- | |||||
| ^^^^ | |||||
| ».. | |||||
| ^H | |||||
| P TOTAL | |||||
| f j^_ Add the numbers. TOTAL |
|
| 20 Unit (our |
Now read your score on page 109.
What is a good way to control stress?
Remember
When asking about routines, you can ask questions beginning:
• How often do you ... ?
• Do you usually .. 9
And you can answer with:
• I always/ollen/someiimes/never .
|
|
|
| Health care-public or private? |
| Wqrrn up |
| 1 flo you think abouli lyourcoi rw happy.' rjaiiiyanflserv ■ |
| Read on |
| Working at Vaxjo Hospital 1 Wc interviewed Margita W'estring about her job. Match the headings with her answers. |
My organisation 2 who pays the bill?
K^&very modern hospital. WeRy it's a 'county' hospital, so it's for the whole area not just the city. We have about 2.100 employees. Most of them are nurses - there are 900 nurses and about 200 doctors and then other employees too. We also use outside consultants. I think that at the moment we have around 350 hospital beds.
3 
The customer comes first
4 why i like the job
objective in the Ttal is to focus on our customer, the patient. It's very important to talk to patients a lot so they understand what a doctor is doing. We also always make sure patients don't stay in hospital too long. We think people prefer to be out of hospital quickly and at home.
r
Bl/i Sweden, people pay 250 Swedish krona for every visit to a doctor. This is the standard cost for a national health service visit. Of course, you can go to our competitor, a private medical centre, but you pay 500 to 1,000 Swedish krona. It's a lot of money but some people are happy to pay.
flwjasahuman resources ^^ffer. I like working in the public sector because I want to look after people and not only think about profit and I like the idea that everyone has the right to health care. So I plan to stay at Vaxjo Hospital. I always want to work in the public sector and never go into the private sector.
Unit five 21
2 Read ihe text again and answer these questions.
1 How many people work at Vaxjo Hospital?
2 What is the most important objective for employees in Vaxjo Hospital?
3 How much does a national health service visit usually cost?
4 Why does Margita want to work in a public sector hospital?
wh.ii do you ihinls'
Margita says: 'I always want to work in the public sector and not go into the private sector.' Do you think it is better to work in the public or private sector?
The words you need ... to talk about people and organisations
1 Choose the correct words in these sentences about a clothing company
in Paris.
1 We have over 3.000 employers / employees.
2 Our main competitor / competi I ive is AMCAP of the USA.
3 Most of our customs / customers are in the Paris area.
4 JCG is a very important supply / supplier for us. We buy textiles from them.
5 We sometimes use marketing consultants / consults to give us ideas.
Now make sentences about your organisation using the words you have chosen.
2 Complete the following sentences with the correct preposition from the box.
1 1 work................... a human resources officer. 1 work with people a lot.
2 1 am a customer service manager. It's my job to look............................ our customers.
3 1 am the chief buyer. I look....................... new and cheaper suppliers all the time.
4 1 am a personnel manager. I talk......................... employees about personal development
5 I am a public relations officer. I look........................... the newspapers every day.
6 1 am PA to the boss. I deal...................... everything!
Now use some of the verbs and prepositions to make sentences about your job.
It's time to talk
i Prepare a short introduction to your organisation. Use the words in this unit and in Unit 2 to help you.
External
Internal
Suppliers
Employees
Customers
Moss
Competitors
2 Now give a short talk to the other students in the class.
22 Unit five
Communicating at work
Telephoning 2: Taking messages