Can I take a message?
1 Choose four of these sentences (a-h| to complete the phone conversation below. a I'm afraid he's not in the office today. b Could you ask him to call me back? c He's not at his desk at the moment. d Could you spell that, please? A: Hello. A; I'm afraid he's in a meeting. (1)............... A: 01 course. (3).............. A: Did you say f 7 A: OK, so that's F-i-a-l-a. A: 787545. A: Double 7 - 545. OK, Mr Fiala, (4).............. e Can 1 take a message? f Could I have your name and number? g I'll make sure he gets the message. h I'll call back later. B: Could I speak to Mr Garcia? B:{2)............. B: Yes, my name's Fiala. Thai's F-i-a-l-a. B: Yes, T. Fiala. B: Yes. That's right. And my number is 7877545. B: No. 7877545. B: Thank you Goodbye.
2 Listen and chectc ►►! 5.2 3 Practise reading the conversation with a partner. 4 Practise taking messages. Student A should look at page 104. and Student B at page 107.
When lakino. messages on Ihe phone, remember to. • Ask lor spelling: Could you spell that? • Check spelling: Did you say • Repeal information you hear So that's Unitfive 23
0 Downtown Barcelona
Looking around Asking lor help Asking ahout Ihe puce Asking aboul payment
A: Hello. 0)............. ? B:(3)............. please? B: No. il's OK thanks. (2) A: Yes. ol course. The changing A: OK Just ask me if you need some rooms are |usl there. A (A tewmmules later) So, how's that? B: I'm nol sure. (4).............. Have
you gol it in a larger size? ! Now listen and check. I Practise reading the dialogues with a partner.
B. Excuse me. (6)............. please? A: That's €47, please.
B: Thank you. (8)............ ? A: Yes. of course. (9)........... please. B:OK. A: Here's your card and (10)............. Thank you B Thank you. Goodbye. Have a ao Cover Ihe dialogues above and make your own. starting With the words below. looking around Asking about the price
Excuse me.... Asking about payment That's...
j
1 Listen to Montse talking ahout Barcelona and her love of shopping. Tick (•) Ihe pictures she talks about. ►►■■ 6.2 2 Listen again. Are these sentences true or false? ►►! 6.2
1 Montse lives outside the centre of Barcelona. 2 Montse lives 20 minutes' walk from the Gothic quarter. 3 Prices are very high in the Modernist quarter. 4 Montse's favourite shopping area is the Passeig de Gracia. T
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