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Communicating at work



Emails 1: Giving your emails a clear structure


1 When writing emails, we often write with four main parts: the greeting, the reason for writing, the action point and Ihe close. Complete the email opposite with the phrases in the box.

 

a Best wishes
b Please could you send me an agenda as soon as
  possible?
c Dear Francisco
d I can confirm that 1 will be at the sales meeting
  next week.

From: Sandrine Gaslain To: Francisco Ferreira Subject: Sales meeting

Greeting (1)

Reason for writing (2)

Action point (3)

Close (4)


2 Match the four reasons for writing with the action points.


Reasons for writing

1 I need to contact John Peters about a computer problem but can't find his number or email address.

2 It would be good to discuss the production schedule.

3 Attached is an Excel file wiih information about product no. 333.

4 1 spoke to Pedro yesterday on the phone about our trip to Canada.

3 Write three emails using the notes in your diary. Structure the emails carefully. Give a clear reason for writing and an action point.


Action points

a Can we discuss flight arrangements for Tuesday after the marketing meeting? See you

b Could you send them to me asap? Thanks

c Please con tact me if you need any more information. Best regards

d Could you give me a call tomorrow? Regards


WEDNESDAY


jvwd drive V&r wer.

Ask k*r <*" twurrow. S i-^ Url *•« ll » p^'0*

W* ™ «»' 9fWS *48?


 

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Unit eleven 41


IB Do you salsa?



 


 


Responding to surprising news A: See you tomorrow. B: Yeah, see you. What are you doing tonight? A: (7)............ I might go logging. B (8)........... ! I don't believe it. You hate sport. A: Yes. but I need Ihe exercise.
You're joking t never mind g Congratulations h 01 course I will
Responding to bad

A. HI. Good weekend? B; Yes, very I have some news. My wile's pregnant.

A Wonderful. (1).......... !

B Thanks. We're very happy.
A. Oh, good. (2)............

I'm not sure yet b Why's that c Really d We must celebrate


'•■ -.-; j j Responding t»

A: Hey. Peler I've gol an email Irom A; So you leave lor ihe US tonight?

B: Don't ask! My trip's cancelled! A: (5).......... ? B: Because I have to stay here lor a meeting wilti my boss A; Oh. well, (6)........... Now you can come to Helen's parly tonight

China.

B;(3).......... 9

A Yes. it's a new customer. I think.

The/ want information about our

ptoducts. B: Great. Please tell me il you hear

any more Irom them.
A-(4)............

 

ii

r the dialogues above andma' 111%; with I Ik' words he low.

d news

ood weekend7


ling to interesting news Responding to snip


..' listen and check

aise reading the dialoguesWith a pa rim


 

HHItllBtm



Listen to this

I hate watching TV

1 Listen to Ben, Alison and Roisin talking about sport and physical exercise. What are their main free-time activities? Write the initials by the activities (B.A.R). >M2.2


Meet Ben, Alison and Roisin. Find out what they think about different sports and free-time activities.

2 Now listen again. What do they say about their activities? Match a person to the sentences. Write their initials by the sentences (B. A. R). >W12.2

It's good exercise.

I have to relax after work.

Winning is not important.

1 hate sport on TV.

I like being alone.

I like to sociaLise.

 

wii.n (in you think?

'People watch too much television. It's better to go out and do something!' Do you agree?


Unit twelve 43






The words you need ... to talk about sport 1 Complete the sentences about famous sporting moments with the past form of the correct sports verb. 1 In 2002 Germany.................. to Brazil in the World Cup final. 2 In the 2003 Wimbledon final, Serena Williams.................. her sister. Venus. 3 Michael Schumacher................... the 2001 Formula 1 Championship. 4 In the 2002 Chicago marathon. Paula Radcliffe................. some of the best runners in the world. 5 In the 1972 Olympics, Mark Spitz................. seven gold medals. What's the difference between win and heal? Can you describe some more famous sporting moments using the verbs? 2 Which verbs go with these sports? Put each sport in the right column below. Sometimes the activity can go in more than one column. Example: I go jogging -go + activity I do some / a little jogging = do* quantity * activity

«e hockey

cycling

footbal

walking

swimming

weight training

play

do stmt I a. Utile Joggoig

It's time to talk

Can you think of one or two more sports for each verb? How do you say the following sporting scores?

Football Real Madrid Real Madrid Real Madrid Real Madrid

0-0 Bayer Leverloisen - 0 Bayer Leverkusen Bayer Leverkusen 2-1 Bayer Leverkusen

Tennis Henri 15-0 Schmidt Henri 15- 15 Schmidt

Henri 30 -15 Schmidt Henri 40 - 40 Schmidt

Ask other people in your group about sport and physical exercise. Make your own table like the one below, and complete it with information about what your partner likes and why he/she likes il. (If you don't like sport, tell your partner why not!)

 

  What Why  
Sports and activities you like doing Sports and activities you like to watch Sports and activities you dislike A sporting event you would like to see A sportsman or woman you like to watch Your favourite sport Ybur favouritesporting moment      

4 In tennis, what is the difference between a gume. a set. and a match?


 

Remember

Learn verbs that go with sports;

• play football • do some yoga


go skiing


E Chanel

Versace

Listen to this

Do you follow fashion? What kind of clothes do you like'' Why?


 
 


How did Coco get her name? Why did she give her famous perfume the name Chanel No. 5? What did Yves Saint Laurent do for her in 1967? What can we see of Coco Chanel in ihe business world of today?
It wasn't very interesting. They (2)..................... very happy. No, I (3)....................... No. they weren't No. I didn't. reference page 115 n^







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